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When Customers Dance – Is it time to reflect?

The email read - “I will give you a call as soon as I stop dancing around the office.... :-)” Now this is a happy customer! It made my Friday and...

3 Tips to Attract & Secure Top Performers

The hiring process is fraught with potential disaster since a bad hire can set you back months or, at a minimum, cost you tens of thousands in wages...

How to Make Your Hiring Strategy Pandemic-Proof

COVID19 has certainly changed the recruiting landscape. Here are eight recruiting strategies and best practices that can help you fill key roles....

4 Hacks to Build a Talent Pipeline – Be Ready for Recovery!

Get ready for recovery. Yes it is bumpy but the economy is edging forward and companies are moving forward with plans. Finding good talent will...

Can Self-Assessment Lead to World Peace?

Maybe not world peace, but inch by inch, mile by mile it can be profound in a life, a family, a team, a company, a community, and hopefully the...

How To Engage A New Hire Before their Start Date

He signed the offer letter, we celebrated and enjoyed lunch, and then two weeks later, the day before his start date, I got an emailing apologizing...

Are you disempowering your team by stealing their monkeys?

We’ve been talking a lot about monkeys these days, specifically, stealing monkeys, stuffing backpacks, and disempowerment. For some leaders stealing...