Immediate openings for Customer Service Representatives (CSR) in Carlsbad, CA in a growing On-line Medical supply company. Enjoy a comfortable office environment with a team based approach.
If you have the attitude and aptitude we will train you to be a standout CSR and provide the opportunity for future career growth. Must have or be:
• Great communication skills and enjoy helping people
• Good computer skills – entering client information, e-mail, etc.
• An interest in a career vs. just a job
• Medical terminology knowledge is a plus
• Punctual – we rely on you
Primary Job Duties:
• Answer inbound customer service messages from Amazon, eBay, and Walmart
• Answering inbound phone calls and assisting customers through online chat
• Research answers or solutions as needed
• Maintains customer records by updating account information and leaving notes
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Responsible for all customer returns, issuing RA numbers, following up regarding return process
• Attracts potential customers by answering product and service questions; suggesting information about other products and services
1. A cover note outlining your qualifications for this position
2. Your resume-preferably in MS Word
3. Your salary requirements
4. Include the title of the position in the subject line of the email
Premierehire is the recruiting arm for an exclusive base of extraordinary companies helping them find and engage top talent for full time career opportunities. We work closely with you to ensure the opportunity is a good fit and to provide you with the tools and preparation for a great new hire experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.